Everything You Need to Know About novo77

novo77 requires a clear photograph or scan of your Indonesian national ID card (KTP) or a valid passport, plus a selfie holding the document next to your face. In some cases we may also request a proof-of-address document — such as a recent bank statement or utility bill dated within the last three months. KYC verification is required before your first withdrawal.

Standard KYC verification on novo77 is completed within 1 to 24 hours on business days. If your documents are clear, correctly oriented, and all details match your registration information exactly, most verifications are approved within a few hours. If additional documents are needed, our team will contact you via email or live chat.

No. novo77 strictly enforces a one-account-per-person policy. Duplicate accounts registered from the same person, household, device, or IP address are prohibited. If we detect multiple accounts, all duplicate accounts will be closed immediately and any associated bonuses and winnings will be voided. If you have accidentally created two accounts, contact our support team right away.

Click "Forgot Password" on the novo77 login page and enter the email address associated with your account. You will receive a password-reset link within a few minutes. If the email does not arrive, check your spam folder. The reset link expires after 30 minutes. If you continue to have issues, contact our 24/7 live chat support for immediate assistance.

To close your novo77 account, contact our customer support team via live chat or email. Before closure, withdraw any remaining balance — accounts with a positive balance cannot be deleted until funds are withdrawn. If you are closing for responsible gaming reasons, we recommend activating self-exclusion instead, which suspends the account while keeping your balance secure for future withdrawal.

The minimum deposit on novo77 is Rp 50,000 across all supported payment methods, including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata, and e-wallets such as OVO, DANA, GoPay, ShopeePay, and LinkAja. There is no maximum deposit limit, though very large deposits may trigger additional verification checks.

The minimum withdrawal amount to a Bank Mandiri account on novo77 is Rp 100,000. Your Mandiri account must be registered in your own legal name — transfers to third-party accounts are not permitted. Withdrawals to Mandiri are typically processed within 5 to 30 minutes during business hours (Monday to Friday, 09:00–17:00 WIB). Weekend and public-holiday withdrawals may take slightly longer.

Yes. novo77 supports deposits and withdrawals via OVO, DANA, GoPay, ShopeePay, and LinkAja. E-wallet transactions are generally processed faster than bank transfers — most e-wallet deposits are credited within seconds, and withdrawals are completed within 5 to 15 minutes. Your e-wallet account must be registered under the same name as your novo77 account.

novo77 does not charge any platform fees on deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees (for example, interbank transfer fees). BCA to BCA transfers are typically free; transfers to other banks such as BRI or BNI may incur a small fee set by your bank — this is outside novo77's control.

First, allow up to 30 minutes for the transfer to be processed. If your balance has still not been credited after 30 minutes, contact novo77 live chat support and provide your bank transfer receipt (including the reference number, amount, timestamp, and destination account number). Our team will investigate and manually credit your deposit if it is confirmed on our payment records.

BRI Liga 1 bets on novo77 are settled based on the official 90-minute result (plus injury time), as determined by PSSI. Extra time and penalty shootouts are not included in standard 1X2 or handicap markets unless specifically stated. If a match is postponed and not replayed within 48 hours, all bets are voided and stakes returned. Live betting on Liga 1 matches closes at kick-off for pre-match markets.

Yes. novo77 offers mix parlay (multi-leg accumulator) betting, a format that is extremely popular among Indonesian football bettors. You can combine between 3 and 12 selections across different matches into a single parlay bet. All selections must win for the bet to pay out. If any one leg is voided (e.g., a postponed match), the parlay continues with reduced legs and adjusted odds.

Yes. novo77 offers togel (Indonesia's traditional numbers lottery), one of the most widely played betting formats among Indonesian players. We carry results from major draw markets with multiple daily draw schedules. You can place 2D, 3D, and 4D bets. Payouts, draw times (WIB), and betting rules for each togel market are displayed on the game page. Minimum togel bet starts from Rp 1,000.

All slot games on novo77 use certified Random Number Generator (RNG) technology, independently tested for fairness. RTP (Return to Player) is the theoretical percentage of total wagers a slot pays back over millions of spins — for example, a 96% RTP means the game returns Rp 96 for every Rp 100 wagered on average. Individual sessions will vary. RTP percentages for each game are displayed in the game's information panel.

Yes. novo77 is fully optimised for mobile browsers on Android and iOS devices. The website adapts seamlessly to all screen sizes — no app download is required. Simply open your mobile browser, navigate to novo77.cam, and log in to access the full range of sports betting, live casino, slot games, and togel on the go, from anywhere in Indonesia.

A wagering requirement (also called a rollover) specifies how many times you must wager the bonus amount before it converts to withdrawable cash. For example, a Rp 500,000 bonus with a 30x wagering requirement means you need to place Rp 15,000,000 in total bets before withdrawing. Slot games typically contribute 100% to wagering, while table games and live casino contribute 10–20%. Check each promotion's specific terms for exact contribution rates.

Most novo77 bonuses have a validity period of 7 to 30 days from the date the bonus is credited to your account. If you do not complete the wagering requirements within the validity period, the remaining bonus funds and any associated winnings will be forfeited automatically. The exact validity period is stated in each promotion's terms and conditions. You can check your remaining wagering progress in the Bonus section of your account dashboard.

Yes. novo77 runs weekly cashback promotions for active players. Cashback is calculated as a percentage of your net loss (total deposits minus total withdrawals) over a specified period. Cashback bonuses typically carry lower wagering requirements than standard deposit bonuses — sometimes as low as 1x rollover. Eligibility thresholds and cashback percentages vary by promotion; check the active promotions page for current offers.

Bonuses may be voided for several reasons: the validity period expired before wagering requirements were met; the maximum bet limit while playing with bonus funds was exceeded (typically Rp 50,000 per spin or bet); we detected bonus abuse such as hedging bets across opposite outcomes; or a duplicate account was identified. If you believe your bonus was removed in error, contact our support team with your account details and we will review the case promptly.

novo77 offers a comprehensive suite of responsible gaming tools accessible directly from your account settings: deposit limits (daily, weekly, monthly), loss limits, session time limits, reality checks, temporary time-outs (24 hours to 1 month), and full self-exclusion (6 months up to permanent). All limit reductions and time-outs take effect immediately. Limit increases require a 24-hour cooling-off period. Visit our Responsible Gaming page for detailed guidance.

You must be at least 21 years old to register and play on novo77. This is a strict requirement enforced through mandatory KYC age verification. All players must submit a valid government-issued ID (Indonesian KTP or passport) before making their first withdrawal. Accounts found to belong to individuals under 21 will be immediately closed and all balances forfeited. If you believe a minor has accessed our platform, contact us immediately.

To activate self-exclusion, go to your account settings and select "Responsible Gaming," then choose "Self-Exclusion." You can select a period ranging from 6 months to permanent lifetime exclusion. Alternatively, contact our 24/7 live chat support and our team will activate exclusion immediately on your behalf. During the exclusion period, you will be unable to log in, deposit, or place bets. Your account balance remains secure and can be withdrawn after the exclusion period ends (or immediately for permanent exclusion requests reviewed on a case-by-case basis).

novo77 uses 256-bit SSL encryption for all data in transit and stores personal data on secured, access-controlled servers protected by firewalls and intrusion detection systems. Passwords are stored using strong one-way hashing algorithms and are never readable in plaintext. Payment card details are tokenized and never stored directly by novo77. We conduct regular security audits and penetration testing. For full details, see our Privacy Policy.