By accessing or using the novo77 platform, you agree to be bound by these Terms & Conditions. Please read them carefully before creating an account or placing any wagers.
These Terms & Conditions constitute a legally binding agreement between you and novo77. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our platform.
For the purposes of these Terms & Conditions, the following definitions apply:
By registering an Account, depositing funds, placing any wager, or otherwise using the novo77 platform, You confirm that:
If You do not agree with these Terms, You must immediately cease using the Platform and close Your Account by contacting customer support.
To use the novo77 platform, You must meet the following eligibility criteria:
You must be at least 21 years of age to register an Account, deposit funds, or place any wagers on novo77. We reserve the right to request proof of age at any time. Failure to provide valid age verification will result in Account suspension and forfeiture of any balances.
You must be a resident of Indonesia or another jurisdiction where online gaming is not explicitly prohibited by law. It is Your sole responsibility to ensure that Your use of novo77 complies with all applicable local, regional, and national laws. novo77 operates under international licensing and does not hold a domestic Indonesian gaming license. Indonesia's Public Gambling Act of 1867 predates online gaming and does not specifically address offshore platforms; the legal status remains ambiguous. By using novo77, You acknowledge this legal context and accept full responsibility for Your participation.
Each individual is permitted to hold only one (1) Account with novo77. Multiple Accounts registered by the same person, household, IP address, or device are strictly prohibited. We reserve the right to close duplicate Accounts and void any associated wagers, bonuses, and winnings.
The following persons are prohibited from using novo77:
To create an Account, You must provide accurate personal information including Your full legal name, date of birth, residential address, email address, and valid phone number. All information must match the details on Your government-issued identification document.
Before You can withdraw funds, novo77 requires successful completion of KYC verification. You must submit:
KYC verification typically takes between 1 and 24 hours. novo77 reserves the right to request additional documentation at any time to comply with anti-money-laundering (AML) regulations and licensing requirements.
You are solely responsible for maintaining the confidentiality of Your Account login credentials (username and password). You must:
novo77 is not liable for any loss or damage arising from Your failure to protect Your Account credentials. All activities conducted through Your Account are presumed to be authorized by You.
novo77 accepts deposits via the following methods:
The minimum deposit is Rp 50,000. Deposits are typically credited to Your Account instantly, though bank processing times may vary depending on Your financial institution.
Withdrawals are processed to the same payment method used for deposit whenever possible. To request a withdrawal:
Standard withdrawal processing time is 5 to 30 minutes during business hours (Monday-Friday, 09:00-17:00 WIB). Withdrawals requested outside business hours or during Indonesian public holidays may experience delays. novo77 does not charge withdrawal fees, though Your bank or e-wallet provider may impose their own transaction fees.
novo77 is committed to preventing money laundering and terrorist financing. All deposits must be wagered at least one (1) time before withdrawal. We reserve the right to request source-of-funds documentation for large deposits or suspicious transaction patterns. Accounts involved in money laundering or fraudulent activity will be immediately suspended and reported to relevant authorities.
novo77 offers various bonuses and promotions including welcome bonuses, deposit bonuses, cashback, and free spins. Bonuses are subject to specific terms and conditions which are clearly displayed on the promotion page. By claiming any bonus, You agree to the associated terms.
All bonuses are subject to wagering requirements before withdrawal. The wagering requirement specifies how many times You must wager the bonus amount (or deposit + bonus) before converting it to withdrawable cash. For example, a bonus with 30x wagering requires Rp 30,000,000 in total wagers to clear a Rp 1,000,000 bonus.
Different games contribute differently to wagering requirements:
Certain games may be excluded from bonus wagering entirely. Check the specific promotion terms before playing.
The following activities constitute bonus abuse and are strictly prohibited:
novo77 reserves the right to confiscate bonus funds, void associated winnings, and close Accounts involved in bonus abuse.
All sports bets are settled according to the official result at the time the event concludes, as determined by the relevant governing body. In the event of a postponement, cancellation, or abandonment, bets are generally voided unless the event is rescheduled within 48 hours. Specific rules apply to different sports and bet types; refer to our sportsbook rules for details.
Live (in-play) betting odds update in real-time based on game developments. novo77 reserves the right to suspend live betting markets at any time. Bets placed after an outcome has been determined (e.g., after a goal has been scored but before odds update) may be voided.
All casino and slot games use certified Random Number Generator (RNG) technology to ensure fair and unbiased outcomes. RTP (Return to Player) percentages are displayed for each game and represent theoretical long-term payout rates over millions of spins. Individual session results will vary.
In the event of a technical malfunction, software error, or incorrect odds display, novo77 reserves the right to void affected bets and refund stakes. This includes:
If You notice an error or malfunction, You must report it to customer support immediately. Exploiting known errors is a violation of these Terms and may result in Account closure.
novo77 is committed to promoting responsible gaming practices. We provide the following tools to help You stay in control:
If You feel that gambling is negatively affecting Your life, we strongly encourage You to seek help. Visit our Responsible Gaming page for resources, support contacts, and self-assessment tools. You can also contact our support team at any time to discuss responsible gaming options.
The following activities are strictly prohibited on the novo77 platform:
Violation of these prohibitions will result in immediate Account suspension, confiscation of balances, and potential legal action.
To the maximum extent permitted by law, novo77 and its officers, directors, employees, and affiliates shall not be liable for:
In any event, novo77's total liability to You shall not exceed the amount of funds deposited into Your Account during the 90 days preceding the claim.
If You have a complaint or dispute regarding Your Account, a bet settlement, or any other matter, You must first contact novo77 customer support. Provide detailed information including Your Account username, transaction IDs, and a clear description of the issue. Our support team will investigate and respond within 48 hours for most issues, or within 7 business days for complex matters.
If You are not satisfied with the resolution provided by customer support, You may escalate the complaint to our management team by emailing . Management will review the case and provide a final decision within 14 business days.
If the dispute remains unresolved after exhausting novo77's internal complaints process, You may refer the matter to an independent Alternative Dispute Resolution (ADR) service or the licensing authority under which novo77 operates. Contact details will be provided upon request.
You may close Your Account at any time by contacting customer support. Before closure, You must withdraw any remaining balance (subject to wagering requirements). Once closed, Accounts cannot be reopened without novo77's approval.
novo77 reserves the right to suspend or terminate Your Account immediately without prior notice if:
In the event of termination for breach of Terms, novo77 may confiscate any remaining balance and void all pending bets and bonuses. If termination is due to reasons beyond Your control (e.g., jurisdictional restrictions), Your balance will be returned after deducting any applicable fees.
novo77 reserves the right to amend, modify, or update these Terms & Conditions at any time. Changes will be effective immediately upon posting to the Website. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.
It is Your responsibility to review these Terms periodically. Continued use of the Platform after changes have been posted constitutes Your acceptance of the revised Terms. If You do not agree with any changes, You must cease using the Platform and close Your Account.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which novo77 is licensed to operate. Any disputes arising from these Terms or Your use of the Platform shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
For Users resident in Indonesia, You acknowledge that online gaming operates in a legal grey area under Indonesian law. By using novo77, You accept full responsibility for compliance with local laws and agree that novo77 shall not be held liable for any legal consequences arising from Your participation.
If You have any questions, concerns, or require assistance regarding these Terms & Conditions, please contact novo77 customer support:
For privacy-related inquiries, please refer to our Privacy Policy. For responsible gaming resources, visit our Responsible Gaming page.
By registering an Account and using novo77, You acknowledge that You have read, understood, and agree to be bound by these Terms & Conditions in their entirety. You further acknowledge that You have received adequate opportunity to seek independent legal advice if desired before accepting these Terms.
Explore our FAQ for quick answers, review our Privacy Policy to understand how we protect your data, or visit our Responsible Gaming page for support tools and resources.